IT Support - 1st Line

Are you a customer focused person? Do you like assisting people and resolving problems? This role is a blend of technical support and customer service where you will support our clients to get the most out of the software whilst fixing faults and issues that may arise. Key Responsibilities: Managing client contact via phone and email, aiming to resolve 90% of issues and queries on the same day click apply for full job ..... full job details .....