IT Specialist Team Leader

Job Title: IT Specialist Team LeaderLocation: Pencoed, South Wales (in office)Salary: 32,000 - 37,000 per annumJob Type: Full-time, PermanentWorking Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break)About Flotek:Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small and medium businesses.We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart.About the role:We are looking for a highly motivated and technically capable Team Leader to lead Flotek''s IT Specialist function.You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards.The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences.Key Responsibilities:Team Leadership and People ManagementLead, coach and develop IT Specialist Engineers and Maintenance Engineers.Conduct regular one-to-ones, probation reviews and performance discussions.Support ..... full job details .....