Permanent
IT Services Support Engineer
Birmingham

Posted Yesterday
IT Support Engineer - UK Remote
- Fully Remote | UK Only
- Windows Server, Desktop, Software & Systems Support
- -32,000 - -37,000 + bonus, pension, training & development
Join a fast-growing, global leader in mission-critical systems, where you''ll be part of a collaborative, innovative, and supportive team.
We''re looking for a technical problem solver with excellent communication skills who can work calmly under pressure. You will need to be eligible for (or already hold) UK Security Clearance.
Key responsibilities include:
- Delivering technical support for a wide range of IT Services & Applications
- Assisting with new product introductions and ensuring smooth deployments.
- Investigating and resolving complex product issues, both remotely and on-site when required.
- Supporting knowledge transfer to regional teams and partners.
- Developing documentation and tools to improve product supportability.
- Using remote access tools to diagnose and resolve issues without risking customer operations.
Essential skills & experience:
- Technical knowledge of Windows Server/Client environments.
- Programming or scripting experience i.e. SQL, C#, Bash, Python
- Strong written and verbal communication skills.
- Methodical troubleshooting and attention to detail.
- Ability to multi-task, prioritise, and adapt quickly.
If you are looking for a rewarding career in a fast-growing company, hit apply!
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.