https://jobs.co.uk/job/it-services-manager-imt-resourcing-solutions--f49b346e-e92e-4ba3-a2c4-1a1ef5b3a496 RSS feed for IT Services Manager at IMT Resourcing Solutions. en-gb Fri, 21 Aug 2026 22:19:18 GMT https://jobs.co.uk/job/it-services-manager-imt-resourcing-solutions--f49b346e-e92e-4ba3-a2c4-1a1ef5b3a496 https://jobs.co.uk/job/it-services-manager-imt-resourcing-solutions--f49b346e-e92e-4ba3-a2c4-1a1ef5b3a496 Thu, 20 Aug 2026 23:00:00 GMT Location: Worcester | Salary: £45000 - £55000/annum | Type: Permanent | IT Services Manager   Location: Worcester Salary: £45,000 - £55,000 DOE + benefits Benefits: 25 days'' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking   Our client, a growing UK Managed Service Provider, is hiring an experienced IT Services Manager to lead its technical service operation across support, field services and project delivery.   This is a senior leadership position with genuine scope to influence how IT services are delivered. You''ll develop the technical team, drive service standards, oversee customer projects and act as a senior technical and operational point of contact across the business.   What you''ll do Lead, mentor and develop teams across Helpdesk, Field Services, Projects and Technical Specialists Own day-to-day IT service delivery, ensuring SLA, KPI and customer service targets are achieved Manage resource planning, workload, utilisation and capacity across BAU support and project delivery Act as the senior escalation point for complex technical and service-related issues Review service performance, customer satisfaction and operational metrics, driving improvements... Permanent