https://jobs.co.uk/job/it-services-manager-imt-resourcing-solutions--9712fa50-2400-4e92-bafe-22d0c822fe2e RSS feed for IT Services Manager at IMT Resourcing Solutions. en-gb Sat, 22 Aug 2026 17:47:15 GMT https://jobs.co.uk/job/it-services-manager-imt-resourcing-solutions--9712fa50-2400-4e92-bafe-22d0c822fe2e https://jobs.co.uk/job/it-services-manager-imt-resourcing-solutions--9712fa50-2400-4e92-bafe-22d0c822fe2e Sat, 22 Aug 2026 11:51:46 GMT Location: Worcester | Salary: 45000.00-45000.00 Annual | Type: Permanent | IT Services Manager Location: WorcesterSalary: £45,000 - £55,000 DOE + benefitsBenefits: 25 days'' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking Our client, a growing UK Managed Service Provider, is hiring an experienced IT Services Manager to lead its technical service operation across support, field services and project delivery. This is a senior leadership position with genuine scope to influence how IT services are delivered. You''ll develop the technical team, drive service standards, oversee customer projects and act as a senior technical and operational point of contact across the business. What you''ll do Lead, mentor and develop teams across Helpdesk, Field Services, Projects and Technical Specialists Own day-to-day IT service delivery, ensuring SLA, KPI and customer service targets are achieved Manage resource planning, workload, utilisation and capacity across BAU support and project delivery Act as the senior escalation point for complex technical and service-related issues Review service performance, customer satisfaction and operational metrics, driving improvements where required Maintain technical s... Permanent