IT Services Engineer

IT Services Engineer £37,500 - £40,000 Bucks, Berks, Oxon, London and the South East Field-based (Home, Office and Customer Sites) We''re working with a well-established provider in the managed print and telecoms space to find a Professional Services Engineer to join their delivery team. This is a hybrid technical role split between telecoms installation projects and broader IT/print support - a great fit for someone who enjoys variety and wants to build skills across both disciplines rather than sitting in one lane. What you''ll be doing: Acting as first point of contact for installation planning, liaising directly with customer IT teams to build out implementation plans Managing your own projects - defining requirements, working with account managers and customers, and overseeing delivery through to completion Carrying out site surveys and building/implementing telecoms installations Supporting the wider IT stack - diagnosing and resolving hardware, software, and network connectivity issues Logging and tracking work accurately through the service management system Escalating complex issues to management or specialist teams where needed Contributing to knowledge base documentation, particularly around print solution software Keeping relevant solutions certifications current What they''re looking for: Solid understanding of IT systems - Windows OS, Microsoft 365, Google Workspace, Azure Exposure to print solution software such as Papercut, MyQ, Optimidoc, or Uniflow is a ..... full job details .....