IT Services and Operations Lead - Trafford Park - £40K

We are seeking an experienced IT Service andamp; Operations Lead to oversee the delivery of the IT services across the business. Based in Trafford Park, this role offers a hybrid working arrangement and will be pivotal in ensuring reliable day-to-day IT support while driving continuous improvement initiatives. You will lead the service desk function, mentor junior team members, manage third-party IT service providers, and act as the escalation pointIT Service andamp; Operations Lead Location: Manchester, Trafford Park Salary: £40,000 Job Type: PermanentAbout the Company Our client is a well-established organisation operating across multiple sites within the manufacturing sector. Known for their commitment to quality and innovation, they have built a strong reputation in their industry and employ a large team across various locations. This is an exciting opportunity to join a forward-thinking business that values collaboration, operational excellence, and continuous improvement.About the Role We are seeking an experienced IT Service andamp; Operations Lead to oversee the delivery of high-quality IT services across the business. Based at the company''s head office in Trafford Park, this role offers a hybrid working arrangement and will be pivotal in ensuring reliable day-to-day IT support while driving continuous improvement initiatives. You will lead the service desk function, mentor junior team members, manage third-party IT service providers, and act as the escalation point ..... full job details .....