IT Service Transition Manager

Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. We''re using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK''s largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We''d love you to join us. What skills, knowledge and experience will you need? Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. Proven experience of supporting the delivery of projects in an Agile environment. Proven track record of transitioning projects into live service. Demonstrable history of customer focused service and understanding how service issues impact users. Demonstrable history of influencing key stakeholders in order to drive and maintain improvements in digital services. You and your role You will support the seamless transition of complex digital services into stable business-as-usual operations, ensuring minimal disruption while maintaining service quality and enhancing user experience across digital channels. You''ll be empowered to lead the ..... full job details .....