Permanent

IT Service Transition Manager

Click Recruiting

Manchester, M2 4PD

£59000 - £60700 per annum, Benefits: Excellent

Posted: 14 July 2026 (Today)

Closing date: 13 August 2026

Ref: SG-STM1

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About the Role

The IT Service Transition Manager position in Manchester is a permanent role offering a salary between £59,000 and £60,700. This hybrid working arrangement requires a minimum of two days per week in the office. The successful candidate will lead end-to-end transition activities across an enterprise portfolio, collaborating with delivery teams, service owners, and stakeholders. Core responsibilities include assessing service readiness, managing service acceptance, and chairing go-live readiness reviews. Strong technical service transition experience is essential to ensure new and changed IT services are fully supported from commencement of live operation. This role focuses on driving service readiness and managing go-live activities to ensure seamless operational handover.

Service Transition Lead | 24 Month Fixed Term Contract | Hybrid / Manchester (min 2 days in the office)
An experienced Service Transition Lead is required to join an Enterprise Level team and play a key role in ensuring new and changed IT services are successfully transitioned into live operation.
*You must have strong IT Tech ‘Service Transition’ experience to apply*
Successful candidate will be working across a varied portfolio of projects, partnering with delivery teams, Service Owners and stakeholders to drive service readiness, manage go-live activities and ensure services are fully supported from day one.
The Role:
- Lead end-to-end service transition activities across multiple Enterprise level projects.
- Assess service readiness and manage Service Acceptance.
- Chair Go-Live Readiness meetings and coordinate successful handovers.
- Work closely with Project Managers, Service Owners and operational teams.
- Identify and manage transition risks, issues and dependencies.
- Drive continuous improvement across Service Transition processes.
To apply you should have the following skills and experience:
- Solid experience in IT Service Transition, NOT just BAU IT Service Management or IT Project Delivery.
- Strong knowledge of ITIL (be certified) and ITSM best practice.
- Excellent stakeholder management and communication skills.
- Experience managing complex transitions across multiple teams.
- PRINCE2, Agile or experience within a large or regulated organisation.
With the role comes:
- Salary range of £59,000 - £60,700
- 24 month fixed term contract (FTC)
- Hybrid working (min two days in our Manchester office)
- 35 hour working week + other excellent benefits
- Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team.
2 stage interview process - MS Teams and F2F in Manchester
Stuart Graham
Click Recruitment
Stuart.graham@clickrecruiting.co.uk