IT Service Owner

IT Service Owner (Enterprise Applications) - Hybrid/Manchester CC - £63k/£66.5k p.a. + benefitsA great opportunity for an IT Service Owner to take full accountability for the performance and continuous improvement of key enterprise applications, including HR and Finance systems. You''ll act as the link between business stakeholders, technical teams, and third-party suppliers. Performing an assurance role to ensure services are reliable, cost-effective, and aligned to SLA for business priorities. The role:Own end-to-end service performance and deliveryManage third-party suppliers against SLAs, KPIs, and contractsAct as escalation point for major incidentsBuild strong stakeholder relationships and influence at all levelsDrive service improvements and enhancement roadmapsMonitor performance, risks, and service quality To apply you should have the following skills and experience:Strong, proven background of managing suppliers and service performanceConfident stakeholder engagement and influencing skillsBackground in enterprise applications (HR/Finance systems preferred)Understanding of ITIL/service management principlesExperience working with cloud-based technologiesPeople leadership experience (direct or Matrix) Hybrid working (2 days onsite) - 25-30 days holiday + bank holidays - fantastic pension and private medical + additional benefits Start April/May, interviews beginning of April 2026. If you''re a service focused IT leader who can drive performance, manage suppliers, and ..... full job details .....