https://jobs.co.uk/job/it-service-manager-governanceresilience-hays-technology--7b9ed22b-fb24-4cde-98ce-53eb928caa67 RSS feed for IT Service Manager -Governance/Resilience at Hays Technology. en-gb Sat, 30 May 2026 06:04:56 GMT https://jobs.co.uk/job/it-service-manager-governanceresilience-hays-technology--7b9ed22b-fb24-4cde-98ce-53eb928caa67 https://jobs.co.uk/job/it-service-manager-governanceresilience-hays-technology--7b9ed22b-fb24-4cde-98ce-53eb928caa67 Fri, 29 May 2026 11:51:34 GMT Location: City | Salary: 38000.00-38000.00 Annual | Type: Permanent | Your new company IT Service Manager - (Governance and Resilience) is required on a 6 month FTC basis for a large and expanding organisation based in Sheffield during a period of change and transformation.You will join a well-established IT Governance and Resilience team within a broader IT Operations function, working alongside Service Delivery, Platforms and Infrastructure, and Information Security teams. Reporting to the IT Service Management Senior Manager, you will play a key role in operating, improving and embedding ITIL 4-aligned governance and service management practices.You will lead governance workstreams across Change Enablement, Release Management and service resilience, ensuring strong control frameworks, audit readiness and operational stability. Working in an agile environment, you will take ownership of outcomes, using data, insights and stakeholder collaboration to drive continuous improvement and embed effective governance controls into both delivery and live service operations.Your new role Operate and continuously improve governance practices, including Change Enablement, Release Management, Service Validation and Testing, and IT Service ContinuityCoordinate Re... Permanent