IT Service Manager - Department for Work and Pensions - HEO

Location This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield.Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027.For candidates requesting to work in Blackpool Peel Park, please note these roles will initially be based at Blackpool Peel Park and will then move to Blackpool Fylde View by April 2027 About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see ''Selection process details''. Are you an experienced IT Service Manager who wants to be responsible for service delivery, improvement and support for DWP''s strategic MI platform? Would you like to contribute to shaping and defining existing and future strategies and policies, providing guidance to others on working in the strategic context. Ensuring that through evaluation that business requirements are met or exceeded. You would need to collaborate with stakeholders and champion users internally, articulating their needs but with a focus on all users. Offering recommendations on the best tools and methods to use. Do you want to join an exciting, fast-paced team that has a large and growing portfolio of MI products enabling the business to gain insight and make ..... full job details .....