https://jobs.co.uk/job/it-service-manager-6-month-contract-insideir35-hybrid-opus-recruitment-solutions--6d5e39cc-f641-42d9-8320-3879025d9ec2 RSS feed for IT Service Manager |6-Month Contract | InsideIR35 | Hybrid at Opus Recruitment Solutions. en-gb Tue, 18 Aug 2026 19:44:56 GMT https://jobs.co.uk/job/it-service-manager-6-month-contract-insideir35-hybrid-opus-recruitment-solutions--6d5e39cc-f641-42d9-8320-3879025d9ec2 https://jobs.co.uk/job/it-service-manager-6-month-contract-insideir35-hybrid-opus-recruitment-solutions--6d5e39cc-f641-42d9-8320-3879025d9ec2 Mon, 17 Aug 2026 23:00:00 GMT Location: London | Salary: Negotiable | Type: Contract | IT Service Manager -|6-Month Contract | InsideIR35 | Hybrid Location: London (Hybrid, onsite 2 days per week) Contract: -Inside IR35 We''re supporting a leading organisation within the Utilities sector in the search for an experienced IT Service Manager to join a multi-supplier IT environment. Key Responsibilities Manage end-to-end IT service delivery, ensuring SLAs and KPIs are achieved. Act as the primary contact for suppliers and internal stakeholders. Own Major Incident Management, including participation in an on-call rota. Drive Continuous Service Improvement initiatives across services. Ensure compliance with governance, security, audit, and regulatory requirements. Produce service reporting and manage service-related risks. Build strong relationships across technical teams, suppliers, and business stakeholders. Essential Experience Experience managing multiple managed service providers. Strong knowledge of ITIL and service management best practice. Experience with ITSM tools such as ServiceNow. Own Major Incident Management processes and supplier escalations. Drive ITIL service management practices across Incident, Problem, Change and Knowl... Contract