IT Service Management Analyst - HM Land Registry - EO

Location Nottingham, East Midlands (England), NG2 1AW About the job Job summary As an IT Service Management Analyst at HM Land Registry, you''ll play an important role in ensuring our IT services are reliable, effective and continually improving to meet the needs of our colleagues and customers. Working closely with service stakeholders, support teams and suppliers, you''ll help monitor and improve service performance, support change activities, and contribute to the successful resolution of service issues. You''ll be part of a collaborative environment where customer experience is at the heart of everything we do, helping to deliver services that support HM Land Registry''s ongoing digital transformation. This is an excellent opportunity for someone who enjoys problem-solving, stakeholder engagement and continuous improvement, while developing their career in IT Service Management. Job description At HM Land Registry, we rely on high-quality technology services to support our people, customers and business objectives. We''re looking for an enthusiastic and customer-focused IT Service Management Analyst to join our team and help ensure our services continue to deliver value across the organisation. In this role, you''ll work with stakeholders, technical teams and suppliers to monitor service performance, support service improvements and contribute to the effective management of IT services. You''ll help investigate service issues, coordinate change activity and support the ..... full job details .....