https://jobs.co.uk/job/it-service-level-desk-support-randstad-sourceright--fa95793a-d02d-451d-9534-4dcad0c6e449 RSS feed for IT Service Level Desk Support at Randstad Sourceright. en-gb Wed, 12 Aug 2026 17:44:45 GMT https://jobs.co.uk/job/it-service-level-desk-support-randstad-sourceright--fa95793a-d02d-451d-9534-4dcad0c6e449 https://jobs.co.uk/job/it-service-level-desk-support-randstad-sourceright--fa95793a-d02d-451d-9534-4dcad0c6e449 Wed, 12 Aug 2026 11:52:06 GMT Location: York | Salary: 14.67-14.67 Hourly | Type: Contract | This is an exciting opportunity for an experienced IT Support professional to join a busy and dynamic IT Service Desk team on an initial 6-month temporary basis. You will provide first-line technical support to internal colleagues, resolving a wide range of IT issues and service requests while delivering an excellent customer experience.The role offers the opportunity to further develop your technical skills within a large enterprise environment and gain exposure to a broad range of technologies, systems, and support processes.A Bit About the JobAt Aviva, we''re committed to providing a first-class service. We think, talk and act "customer", not tickets.As an IT Customer Service Analyst, you will:Provide high-quality technical support to internal colleagues across the UK via telephone, live chat, email, and self-service channels.Diagnose, troubleshoot and resolve a wide range of IT incidents and service requests, escalating where appropriate.Remotely connect to user devices to investigate issues and implement fixes.Support a variety of technologies including Windows operating systems, Microsoft applications, cloud-based solutions, mobile devices, and hardware.Follow established sup... Contract