IT Service Governance and Advocacy Lead

Overview

Job Title:

IT Service Governance and Advocacy LeadLocation:

Cambridge / LondonEmployment Type:

Full-time, HybridAVEVA is creating software trusted by over 90% of leading industrial companies.Responsibilities

IT Service GovernanceManage and maintain the IT Services InventoryEnsure up-to-date ownership and KPIs for each IT ServicePrepare reporting of IT Service KPIs to IT Leadership Team and Executive LeadershipSupport the creation and maintenance of clear Operating Models for key IT ServicesMaintain the IT Organization ChartMaintain and publish an 18-month rolling view of the IT CadenceFacilitate leadership presentations as necessaryGovern and own SharePoint for IT so it remains relevantRegularly review and govern IT Intranet (OneSpace)Manage new joiner pages and information hub for IT including the new joiner Induction PackIT Service AdvocacyPrepare and maintain the content of IT pages on the Intranet (OneSpace)Be a brand ambassador for IT, presenting a clear and positive IT imageGovern IT operational messaging with a defined Operating Model and protocolsControl access and configuration of the IT Communications MailboxPerform quality reviews of communications (Projects, IT Services, Incidents, etc.)Prepare IT Leadership (ITLT) messaging beyond Employee Communications remitSupport ITLT messaging through Café Corner (Viva Engage site) and provide feedback from IT employeesEnsure continuity of key links to the IT SharePoint siteIT Office Newsletter; support ITLT responses to Peakon surveysAct as primary point of contact for Employee Communications; input content into IT All Hands CallsPropose content for Employee Communications (e.g., all-employee newsletters)ESG Team and Technology Amnesty metrics reporting; report KPI metrics affecting LTIP to ITLT

Essential requirements

Excellent communication and presentation skillsExperience in writing technical communications and providing quality reviewsAbility to coach teams in communications best practiceAdept in cross-functional collaborationSharePoint creation and management experience

Desired skills

Degree educated preferredExperience of working in a global company

IT at AVEVA

Our global team of 300+ IT professionals maintains systems and platforms that keep AVEVA running, enabling transformation and modernisation globally. We foster a collaborative, inclusive and authentic culture with autonomy and support as needed.

Benefits and workplace

UK Benefits include:

Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. Specific benefits vary by country; packages are comprehensive.Hybrid working:

By default, employees are expected to be in the local AVEVA office three days a week; some roles may be fully office-based. Some customer- or market-focused roles may be remote.

Hiring process

Interested? Submit your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please indicate if you need reasonable support during the application process.

About AVEVA

AVEVA is a global leader in industrial software with 6,500+ employees in 40+ countries. We are committed to sustainability, diversity, and inclusion, and to delivering innovative solutions for essential industries.

Equal Opportunity

AVEVA is an Equal Opportunity Employer. We provide reasonable accommodation to applicants with disabilities where appropriate. If you need accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for accommodation are made on a case-by-case basis.

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