https://jobs.co.uk/job/it-service-desk-team-leader-randstad-technologies-recruitment--4d90c38c-659c-4984-9f54-159f3c7394ef RSS feed for IT Service Desk Team Leader at Randstad Technologies Recruitment. en-gb Tue, 21 Jul 2026 16:43:37 GMT https://jobs.co.uk/job/it-service-desk-team-leader-randstad-technologies-recruitment--4d90c38c-659c-4984-9f54-159f3c7394ef https://jobs.co.uk/job/it-service-desk-team-leader-randstad-technologies-recruitment--4d90c38c-659c-4984-9f54-159f3c7394ef Sun, 19 Jul 2026 23:00:00 GMT Location: Fareham | Salary: £15 - £18/hour Inside IR35 via Umbrella | Type: Contract | Job Title: IT Service Desk Team Leader Location: Fareham Type : Contract up to 6 months Job Description Core Competencies & Expertise Leadership & Supervision : Demonstrated background in a supervisory, Senior Analyst, or Team Lead capacity within a structured IT support landscape. Technical Proficiency : Strong technical knowledge of Windows and macOS environments, Active Directory, Microsoft 365, and fundamental networking protocols including VPNs and TCP/IP. ITIL Framework Alignment : Solid grasp of core ITIL foundation principles, particularly Problem, Request, and Incident Management. Analytical Troubleshooting : Ability to apply logical problem-solving techniques and maintain composure when managing critical service disruptions. Communication Skills : Outstanding written and verbal communication abilities, with a proven capacity to translate complex technical jargon for non-technical users. Key Functional Focus Knowledge Cultivation : Oversee and enrich the Service Desk Knowledge Base to foster team capability and facilitate self-service solutions for end-users. What We Offer The opportunity to partner with a renowned global luxury brand. ... Contract