https://jobs.co.uk/job/it-service-desk-engineer-apprentice-qa--d6a8630b-b47e-46ef-a6da-599ad6773e6c RSS feed for IT Service Desk Engineer Apprentice at QA. en-gb Tue, 02 Jun 2026 05:43:51 GMT https://jobs.co.uk/job/it-service-desk-engineer-apprentice-qa--d6a8630b-b47e-46ef-a6da-599ad6773e6c https://jobs.co.uk/job/it-service-desk-engineer-apprentice-qa--d6a8630b-b47e-46ef-a6da-599ad6773e6c Mon, 01 Jun 2026 11:51:05 GMT Location: Mansfield | Salary: 18304.00-18304.00 Annual | Type: Permanent | Are you passionate about tech and ready to kickstart your career in IT? We''re looking for a hardworking, motivated IT Service Desk Engineer Apprentice to join the team and support customers across the UK.No prior experience required-what matters most is your attitude, willingness to learn, and strong work ethic.About the role:You''ll be the first point of contact for IT support, helping to resolve issues and ensure smooth day-to-day operations for customers. Working in a fast-paced environment, you''ll provide support over the phone, via a ticketing system, and occasionally on-site. Alongside your role, you''ll complete a Level 3 IT apprenticeship, giving you the opportunity to develop your technical knowledge and skills while gaining hands-on experience. This is a great opportunity to build a strong foundation in IT support while delivering excellent customer service and contributing to continuous service improvement.Responsibilities:Provide 1st and 2nd line IT support to customers, remotely and on-siteDiagnose and resolve hardware and software issues, including Windows and Mac operating systemsRespond to IT requests within agreed SLA timeframesInstall and configure IT equipment ... Permanent