https://jobs.co.uk/job/it-service-desk-apprentice-qa--15f04e77-64e3-4887-b65a-958046050585 RSS feed for IT Service Desk Apprentice at QA. en-gb Fri, 23 Oct 2026 11:37:44 GMT https://jobs.co.uk/job/it-service-desk-apprentice-qa--15f04e77-64e3-4887-b65a-958046050585 https://jobs.co.uk/job/it-service-desk-apprentice-qa--15f04e77-64e3-4887-b65a-958046050585 Wed, 21 Oct 2026 11:52:28 GMT Location: Swindon | Salary: 10000-500000 Annual | Type: Permanent | Prolinx are industry leading experts at delivering innovative cloud solutions to Defence, National Security, Government, Academia and Industry and their partners where seamless connectivity and collaboration is the key to enabling secure data driven success. We are seeking a proactive and customer-focused apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate will be responsible for delivering high-quality technical support, troubleshooting and resolving IT issues, and ensuring minimal downtime for our users, no matter the time of day. This is an exciting opportunity for someone who thrives in a fast-paced environment and is dedicated to ensuring the optimal performance of IT systems and services. This is typically an entry-level position, suitable for someone who has recently graduated or are early into their IT career, typically working under the direct supervision of more senior engineers. Responsibilities: Serve as the primary point of contact for all IT-related inquiries and incidents from end-users via phone, email, or ticketing system Troubleshoot and resolve issues related to operating systems, applications, printers, networks, and ... Permanent