IT Service Desk Analyst

Overview

Join to apply for the

IT Service Desk Analyst

role at

Marseille Networks . We are recruiting for a 1st Line Service Desk Analyst for an organisation in the Morley area of Leeds. This is a permanent position but is paid through our agency for the first 3 months whilst you are in probation. Ideally we are looking for a candidate with some experience working on an IT Service Desk dealing with some basic troubleshooting requests around PCs and Laptops. This is a role that involves dealing with colleagues on a day-to-day basis, therefore, outstanding customer service and communication skills are basic requirements. If you are keen on a career in IT and have some exposure and understanding of 1st Line issues please apply for immediate consideration.

Responsibilities

Handle first-line IT service desk requests and basic troubleshooting for PCs and laptops.Communicate with colleagues on a day-to-day basis with outstanding customer service.

Qualifications

Some experience working on an IT Service Desk with basic PC/Laptop troubleshooting.Outstanding customer service and communication skills.Interest in IT and understanding of 1st Line issues.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

IT System Training and ..... full job details .....