https://jobs.co.uk/job/it-service-desk-analyst-artis-recruitment--7f1a09b3-acdb-4396-a73d-47e3a363c23f RSS feed for IT Service Desk Analyst at Artis Recruitment. en-gb Mon, 01 Jun 2026 15:16:31 GMT https://jobs.co.uk/job/it-service-desk-analyst-artis-recruitment--7f1a09b3-acdb-4396-a73d-47e3a363c23f https://jobs.co.uk/job/it-service-desk-analyst-artis-recruitment--7f1a09b3-acdb-4396-a73d-47e3a363c23f Mon, 01 Jun 2026 11:50:51 GMT Location: Salisbury | Salary: 20000.00-20000.00 Annual | Type: Permanent | IT Service Desk Analyst required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact for IT support across the business.The RoleWorking as part of a collaborative IT team and reporting to the IT Director, you will provide front-line support to users, ensuring issues are logged, diagnosed, and resolved efficiently.Key responsibilities include:Acting as the first point of contact for all IT support queriesLogging, categorising, troubleshooting, and resolving technical issuesEscalating more complex problems to 2nd line support where requiredSupporting a range of applications, including Microsoft 365 and other business systemsAssisting with hardware and software installations, configurations, and upgradesContributing to IT projects, including system upgrades and new implementationsDelivering a high level of customer service with a positive and proactive approachThis is a user-facing role, requiring strong communication skills and a professional, approachable mann... Permanent