IT Service Desk Analyst Apprentice (Level 3)

IT Service Desk Analyst Apprentice (Level 3)

We welcome applications for this support post to take up post as soon as possible, or by August 2026 at the latest, for a period of circa 21 months.

The Role

The main duties and responsibilities of this role include:

• Provide first-line technical support
• Apply technical understanding to categorise incidents accurately
• Support ITIL-lite processes i.e. ..... full job details .....