https://jobs.co.uk/job/it-service-desk-analyst-83zero-ltd--9fca824f-fe55-4300-a84c-177f392f438b RSS feed for IT Service Desk Analyst at 83zero Ltd. en-gb Thu, 30 Apr 2026 12:57:22 GMT https://jobs.co.uk/job/it-service-desk-analyst-83zero-ltd--9fca824f-fe55-4300-a84c-177f392f438b https://jobs.co.uk/job/it-service-desk-analyst-83zero-ltd--9fca824f-fe55-4300-a84c-177f392f438b Mon, 27 Apr 2026 11:55:29 GMT Location: City | Salary: 275.00-275.00 Daily | Type: Contract | IT Service Desk Analyst (1st / 2nd Line)Central Birmingham (2-3 days onsite) 6 Month Contract (strong chance of extension) 275 - 300 per day (Outside IR35)We''re partnered with a well-established business looking for a reliable IT Service Desk Analyst to support their internal users and keep operations running smoothly.This is a hands-on Microsoft environment role suited to someone who can hit the ground running and take ownership of day-to-day support.The roleYou''ll provide 1st/2nd line support to a 500+ user base, handling everything from access issues and password resets through to troubleshooting devices and Microsoft 365.You''ll be working across Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Active Directory, and Azure (Entra). There''s also a strong focus on Intune for device enrolment, compliance, and endpoint support.You''ll manage tickets end-to-end, support onboarding/offboarding, and work with tools like Microsoft Defender and Sentinel within the wider environment.What they''re looking forThis role requires someone experienced who can contribute immediately in a busy environment.Key skills:Windows 10/11 supportMicrosoft 365 (Outlook, Teams, Share... Contract