https://jobs.co.uk/job/it-service-desk-1st-line-randstad-technologies--79d4091c-f0c1-48a2-9ff2-32a22c1c8c43 RSS feed for IT Service Desk - 1st Line at Randstad Technologies. en-gb Sat, 29 Aug 2026 14:57:05 GMT https://jobs.co.uk/job/it-service-desk-1st-line-randstad-technologies--79d4091c-f0c1-48a2-9ff2-32a22c1c8c43 https://jobs.co.uk/job/it-service-desk-1st-line-randstad-technologies--79d4091c-f0c1-48a2-9ff2-32a22c1c8c43 Sat, 29 Aug 2026 11:53:14 GMT Location: Wandsworth | Salary: 10000-500000 Annual | Type: Permanent | IT Service Desk Support (1st Line) We are looking for a hands-on, service-oriented IT Support professional to join the JTI Group. This is a new role responsible for providing 1st line helpdesk support maintaining workplace infrastructure, managing hardware assets, and ensuring seamless IT operations for our business users. This role will suit a caniddate who has 1-5 years experince in simiar onsite role. This role is a classic on-site IT operations / end-user support position with ownership of day-to-day support, workplace infrastructure, asset handling and participation in local projects. Key Responsibilities Incident Management: Process and resolve IT service requests and incidents using ServiceNow. Office Support: Perform daily walkthroughs of office and meeting room areas, proactively troubleshooting equipment and functionality. Technical Support: Act as the local IT contact for hardware/software troubleshooting, network issues, and mobile device management. Asset Management: Handle lifecycle replacements for laptops, desktops, tablets, and mobile phones, including inventory management for joiners and leavers. Project Participation: Assist in local and global IT projects and... Permanent