IT Service Design/Service Management Consultant - SC Cleared- £500+

IT Service Design/Service Management Consultant (SC Cleared) Contract | Outside IR35 | Defence Programme Rate: £500+ per day Duration: Initial 5 weeks (likely extension) Start: Mid-April Location: Mostly remote with occasional travel to Bristol The Role We are seeking an experienced IT Service Design/Service Management Consultant to support a Defence programme focused on improving how IT services are structured, integrated and delivered. This is a consultative and advisory engagement. The successful candidate will help assess and shape the service operating model and service management approach - not implement technology or tools. The engagement will focus on understanding how services should operate and mature within a SIAM (Service Integration and Management) environment. Key Responsibilities Review existing IT service delivery and operating practices Assess service management maturity and identify improvement opportunities Design or refine service operating models and service processes Support alignment to ITIL best practices Ensure effective integration across multiple suppliers within a SIAM model Provide recommendations to improve governance, service structure, and operational effectiveness Work within Defence and secure environment governance frameworks Produce clear assessment outputs and practical improvement recommendations Required Experience Experience working within Defence, Central Government, or secure environments MOD, Defence Digital, DEandamp;S, NATO ..... full job details .....