IT Service Design Manager

IT Service Design Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you passionate about Service Management, particularly ITIL Service Design? We''re hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely together to shape the Service Management characteristics of services and products as they progress through delivery. As an IT Service Design Manager, you will bring experience in service management and service operations, supported by strong practical knowledge of service design. You will lead the Service Design phase services and products, coordinating activities and resources to ensure a smooth and wellmanaged handover into Service Transition. Working in alignment with the ITIL Service Management framework, you will collaborate with stakeholders across design, architecture, IT Operations and wider business areas. When we build new services or transform and modernise existing services you''ll make sure that service design is consistent, highquality, and fully integrated into the wider delivery lifecycle. What skills, knowledge and experience will you need? Proven experience delivering highquality Service Design in a fastpaced environment. Strong track record of engaging with stakeholders to provide clear analysis, insights, and recommendations. Solid understanding of the ITIL framework, supported by ..... full job details .....