https://jobs.co.uk/job/it-service-delivery-manager-reed--4ff3292a-3eff-497c-82e4-2ccb10ae8405 RSS feed for IT Service Delivery Manager at Reed. en-gb Tue, 14 Jul 2026 18:59:44 GMT https://jobs.co.uk/job/it-service-delivery-manager-reed--4ff3292a-3eff-497c-82e4-2ccb10ae8405 https://jobs.co.uk/job/it-service-delivery-manager-reed--4ff3292a-3eff-497c-82e4-2ccb10ae8405 Tue, 14 Jul 2026 11:52:28 GMT Location: Watford | Salary: 70000.00-70000.00 Annual | Type: Permanent | IT Service Delivery ManagerAnnual Salary: £70,000 - £80,000Location: Watford - hybridWe are seeking a Service Manager responsible for the end-to-end delivery, performance, and continuous improvement of IT services supporting our clients business functions. This role involves managing the full lifecycle of several business-facing services in a multi-vendor, outsourced environment using SIAM and ITIL methods. The ideal candidate will have a strong focus on customer experience, service quality, and operational efficiency.Day-to-day of the role:Lead the service desk, field support, and asset management functions, including budget accountability and people development.Ensure IT services deliver business value, meet agreed performance targets, and operate within budget.Maintain the IT Service Catalogue and ensure services are aligned with front office needs.Develop trusted relationships with business stakeholders to understand operational priorities and shape a service delivery model that maximises IT value.Collaborate with other Service and Digital Managers to align processes, share best practice, and contribute to continuous improvement across the IT organisation.Manage the delivery an... Permanent