https://jobs.co.uk/job/it-service-delivery-manager-red-king-resourcing--f9ed1da1-3604-48ca-abf5-4f6f7b562026 RSS feed for IT Service Delivery Manager at Red King Resourcing. en-gb Fri, 16 Oct 2026 21:38:15 GMT https://jobs.co.uk/job/it-service-delivery-manager-red-king-resourcing--f9ed1da1-3604-48ca-abf5-4f6f7b562026 https://jobs.co.uk/job/it-service-delivery-manager-red-king-resourcing--f9ed1da1-3604-48ca-abf5-4f6f7b562026 Fri, 16 Oct 2026 11:54:20 GMT Location: City | Salary: 50000.00-50000.00 Annual | Type: Permanent | My well established MSP Client is urgently recruiting for an IT Service Delivery Manager to develop and maintain strong, collaborative relationships with assigned enterprise Clients, acting as a trusted advisor and primary point of contact.The chosen Candidate will identify changes to the customer environment and technology trends that could potentially impact the type, level or utilization of services provided, whilst establishing and articulating business requirements for new services or changes to existing services.The role will include mediating in cases where there are conflicting requirements for services from different business units, ensuring that the current and future service level requirements (service warranty) of customers are identified, understood and documented in SLA (Service Level Agreement) and service level requirements (SLR) documents.Assisting with the production and maintenance of an accurate service portfolio, service catalogue, application portfolio and the corresponding maintenance procedures, ensuring that targets agreed within underpinning contracts are aligned with SLA and SLR targets.Ensuring that service reports are produced for each customer service ... Permanent