https://jobs.co.uk/job/it-request-administrator-blue-arrow--a2a02f58-50ed-47c4-be32-c2cde380b345 RSS feed for IT Request Administrator at Blue Arrow. en-gb Fri, 11 Sep 2026 21:15:07 GMT https://jobs.co.uk/job/it-request-administrator-blue-arrow--a2a02f58-50ed-47c4-be32-c2cde380b345 https://jobs.co.uk/job/it-request-administrator-blue-arrow--a2a02f58-50ed-47c4-be32-c2cde380b345 Thu, 10 Sep 2026 23:00:00 GMT Location: Bristol | Salary: £15.38/hour | Type: Temporary | It Request Administrator needed! * Salary: -15.38ph * Location: Bristol, BS1 * Hours: Monday - Friday 9am - 5pm * Till December 2026 Role can be worked fully remote. Purpose of the job The IT Request Administrator is responsible for handling and resolving. * IT service Requests received by the TwS IT and MIS helpdesks * Follow strict written process and procedures. * Provide first line IT and MIS support. * Ensure calls are logged and updated in the ticketing system. Key job outcomes/accountabilities * Under the supervision of the Senior Schools Helpdesk Officer and by following documented process and procedures the team member is responsible for the successful provision of IT service requests raised via the IT service Desk portal * Triage incoming IT requests and prioritize them based on urgency and severity including escalation where necessary. * Setting up of New Accounts, updating user records, providing access rights to mailboxes and folders, access to various applications, amending distribution lists and deployment of applications. * Ensure the resolution of service requests against SLAs. * Maintain the helpdesk mailbox. * Log all IT reques... Temporary