IT Project Manager (CRM Transformation) - Circa £100K FTC

IT Project Manager (CRM Transformation) - Circa £100K FTC An established and highly successful business in the South of England is embarking on a major CRM transformation programme - and is looking for an experienced Project Manager to lead it.This is a high-impact, delivery-focused role where you will take full ownership of a business-critical programme. You''ll sit at the centre of the organisation, working across senior leadership, internal teams, and external vendors to ensure the CRM rollout is delivered effectively, on time, and fully adopted. The Role You will own the CRM programme from end to end - shaping the plan, driving delivery, and ensuring the business gets real value from the system.You''ll be the key link between business stakeholders, the internal development team, and the CRM vendor, making sure everyone is aligned and accountable. What You''ll Be Doing Leading the day-to-day delivery of a 12-24 month CRM migration programmeBuilding and managing a clear, structured project planTracking milestones, risks, and dependenciesActing as the main point of contact for the CRM vendorTranslating business needs into clear requirementsCoordinating across IT, operations, and commercial teamsOverseeing the build of multiple internal tools and servicesManaging rollout to multiple sites and ensuring adoptionProviding clear, concise updates to senior stakeholdersIdentifying risks early and putting mitigation plans in place What Success Looks Like A CRM system delivered in ..... full job details .....