https://jobs.co.uk/job/it-operations-manager-nes-fircroft-engineering-services--f98361a3-5e14-4318-b42e-6f28440cb6ec RSS feed for IT Operations Manager at NES Fircroft Engineering Services. en-gb Tue, 04 Aug 2026 17:53:12 GMT https://jobs.co.uk/job/it-operations-manager-nes-fircroft-engineering-services--f98361a3-5e14-4318-b42e-6f28440cb6ec https://jobs.co.uk/job/it-operations-manager-nes-fircroft-engineering-services--f98361a3-5e14-4318-b42e-6f28440cb6ec Tue, 04 Aug 2026 11:51:52 GMT Location: Knutsford | Salary: 10000-500000 Annual | Type: Permanent | IT Operations Manager (Service Management andamp; Site Reliability) - Permanent, Knutsford Hybrid - 3 days on site 2 days remote Required:- Proven experience managing cloud platforms in critical, always-on production environments. Demonstrable experience owning or operating services where uptime, data integrity, andamp; regulatory compliance are critical. Azure Certification. Operations Manager, Service Manager, or equivalent, with ownership of live services. Strong hands-on experience with ITIL service management practices, particularly Incident, Problem, Change, andamp; Continual Improvement. Experience managing Customer Service/L1 support teams in a production environment. Working knowledge of Site Reliability Engineering (SRE) principles andamp; operational risk management. Strong technical foundation across Azure, Windows Server, Linux (RedHat), Active Directory, networking, andamp; Scripting (PowerShell, Bash, or Python). Experience delivering platform upgrades andamp; managing production change in cloud andamp; hybrid environments. Experience owning operational budgets andamp; cost centres. Calm, structured leadership style with a strong focus on uptime, customer impact, de... Permanent