https://jobs.co.uk/job/it-operations-manager-hays-technology--86e74fa8-adbd-411e-a47c-ede28a2fd5a8 RSS feed for IT Operations Manager at Hays Technology. en-gb Thu, 28 May 2026 13:20:26 GMT https://jobs.co.uk/job/it-operations-manager-hays-technology--86e74fa8-adbd-411e-a47c-ede28a2fd5a8 https://jobs.co.uk/job/it-operations-manager-hays-technology--86e74fa8-adbd-411e-a47c-ede28a2fd5a8 Tue, 05 May 2026 23:00:00 GMT Location: Bradford | Salary: £50000 - £60000/annum Up to £60,000 | Type: Permanent | IT Operations Manager Bradford + Hybrid Up to -60,000 Your new role To take day-to-day ownership of our IT services and infrastructure, lead the helpdesk team, and play an active role in driving how we use AI and automation to work smarter. Working in conjunction with the IT Director on our broader IT, AI and data strategies. Responsibilities Responsible for the reliable, day-to-day running of IT services across both sites - infrastructure, cloud platforms, applications, telephony and end-user computing - with overall accountability for service health, capacity and major incident escalation. Day-to-day supervision of the IT Helpdesk Analysts, setting clear priorities, quality assurance, day-to-day workload management, appraisals and performance management. Manage the operational health of our Azure-based infrastructure alongside Microsoft 365 platforms, keeping platforms patched, monitored, documented and secure, and contributing to infrastructure projects as they arise Oversee availability and supplier coordination for our core legal systems, including our Practice Management System (Partner for Windows) and Document Management System (NetDocuments). Work wi... Permanent