https://jobs.co.uk/job/it-operations-manager-hays-specialist-recruitment-limited--67acd0fd-e0cb-467c-a5f0-a3f1002e13ee RSS feed for IT Operations Manager at Hays Specialist Recruitment Limited. en-gb Sun, 24 May 2026 18:47:37 GMT https://jobs.co.uk/job/it-operations-manager-hays-specialist-recruitment-limited--67acd0fd-e0cb-467c-a5f0-a3f1002e13ee https://jobs.co.uk/job/it-operations-manager-hays-specialist-recruitment-limited--67acd0fd-e0cb-467c-a5f0-a3f1002e13ee Tue, 19 May 2026 11:52:49 GMT Location: Bradford | Salary: 50000.00-50000.00 Annual | Type: Permanent | IT Operations ManagerBradford + HybridUp to £60,000Your new roleTo take day-to-day ownership of our IT services and infrastructure, lead the helpdesk team, and play an active role in driving how we use AI and automation to work smarter. Working in conjunction with the IT Director on our broader IT, AI and data strategies.ResponsibilitiesResponsible for the reliable, day-to-day running of IT services across both sites - infrastructure, cloud platforms, applications, telephony and end-user computing - with overall accountability for service health, capacity and major incident escalation.Day-to-day supervision of the IT Helpdesk Analysts, setting clear priorities, quality assurance, day-to-day workload management, appraisals and performance management.Manage the operational health of our Azure-based infrastructure alongside Microsoft 365 platforms, keeping platforms patched, monitored, documented and secure, and contributing to infrastructure projects as they ariseOversee availability and supplier coordination for our core legal systems, including our Practice Management System (Partner for Windows) and Document Management System (NetDocuments).Work with the IT Director to identify an... Permanent