IT Operations and Network Engineer

The College Lincoln College is a medium-sized College housed in attractive medieval buildings in the centre of the city, on Turl Street. The College has 50 Fellows, around 600 students, equally divided between graduates and undergraduates, and a large body of administrative and domestic staff. Further information may be found on the College s website: . The Role We are seeking an experienced and proactive IT Operations and Network Engineer to join our small IT team and provide hands-on support across the College s IT estate. Working closely with the Head of IT, the postholder will play a key role in the day-to-day operation, support and continued development of the College s IT services. This is a broad, hands-on role requiring someone who is comfortable responding to everyday IT operational issues, while also bringing strong technical experience in network infrastructure, including firewalls, switches and associated network equipment. Duties IT Operations: Maintain college server and desktop infrastructure. Update local Active Directory user and device accounts. First and Second line user support for: SharePoint, College website, Raisers Edge NeXT, CCTV, door entry systems and other college IT systems as required. Provide assistance with hardware support and installation. React promptly to major incidents involving IT Infrastructure, working to resolve issues effectively. Present a professional, helpful, and approachable demeanour when dealing with external and internal ..... full job details .....