IT Operations Analyst

We are recruiting for an IT Operations person to join a team of 3 who run IT for a brilliant company based in Nursling. The company has 80 desktops, 15 servers and all the other infrastructure you would expect. The company operates across several sites, it is a successful and growing business, innovative and invests in IT.This role reports to the Board and will play a team role with two others to run all aspects of IT. The role plays a pivotal role in maintaining the stability, security and performance of the company''s IT systems.It is a role you can make your own and input your continuous improvement ideas. The team and company are a fantastic work environment, one of the best.The RoleThis role will be part of a small but high performing team, focused on the following:Taking ownership of operational performanceProviding assurance on service compliance, health and technical risksChampion best practice across service delivery, patch management and system resilienceAct with some autonomy, taking ownership of IT operationsSome specific tasks include:System and Infrastructure, ie:Windows Server/Active Directory/Group PolicyWindows 11Microsoft 365 AdministrationHyper-V Virtual ServersVeeam Backup and ReplicationSQL database administration/Crystal reportsTCP/IP, DNS, Routers, Firewalls, Switches, VPN''s etcSupport of mobile devices including tablets, phones, scanners etccService Delivery - ie own the service delivery KPIs, and drive process improvement through ITIL aligned ..... full job details .....