IT Network Operations Support Engineer x2/Cisco ACI/London

Our client, a globally recognised financial services organisation, is looking for two experienced Network Operations Support Engineers to join their Technology Services team on an initial 6-month contract. This is a fast-paced, 24/7 operational environment supporting enterprise and data centre networks within a highly regulated banking environment. You''ll bring deep L2-L7 troubleshooting skills, hands-on Cisco ACI experience, and strong exposure to Palo Alto and Fortinet Firewall platforms, working closely with engineering, security and business stakeholders to keep critical network services stable, secure and performing. Key Responsibilities Provide operational support for enterprise and data centre networks, ensuring high service availability Troubleshoot and resolve complex L2-L7 issues across routing, switching, Firewalls (Palo Alto, Fortinet) and Cisco ACI environments Lead incident response, root cause analysis and permanent remediation Monitor network health, capacity and performance via operational tooling, telemetry and alerting Identify and resolve performance bottlenecks, routing issues and Firewall policy inconsistencies Support capacity planning and resilience/optimisation activity across WAN, LAN and data centre fabrics Implement network and Firewall changes per defined change control, risk assessment and rollback processes Support deployment, maintenance and policy governance of Palo Alto (Pan-OS) and Fortinet (FortiOS) platforms Support Cisco ACI fabric ..... full job details .....