https://jobs.co.uk/job/it-msp-service-delivery-manager-transformation-people-process-recruitmentrevolutioncom--f31ee4c2-b22f-46de-be17-31991b9c5908 RSS feed for IT MSP Service Delivery Manager - Transformation, People, Process at RecruitmentRevolution.com. en-gb Wed, 12 Aug 2026 22:36:32 GMT https://jobs.co.uk/job/it-msp-service-delivery-manager-transformation-people-process-recruitmentrevolutioncom--f31ee4c2-b22f-46de-be17-31991b9c5908 https://jobs.co.uk/job/it-msp-service-delivery-manager-transformation-people-process-recruitmentrevolutioncom--f31ee4c2-b22f-46de-be17-31991b9c5908 Wed, 12 Aug 2026 11:51:53 GMT Location: Nechells | Salary: 60000.00-60000.00 Annual | Type: Permanent | Build and Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what''s already there.This one doesn''t.We''re looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth.You''ll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business.If you''ve ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we''d love to hear from you.The Role at a GlanceTechnical Service Delivery Manager Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working Thereafter (Subject to Successful Onboarding, Performance and Business Requirements) £60,000 - £65,000 DOE + Company Benefits Permanent Full Time Reporting to: CTOProduct / Service: Managed IT Services Microsoft Cloud Cyber Security Digital TransformationPedigree: Growing Managed Services Provider specialising in Microsoft Cloud and Digi... Permanent