https://jobs.co.uk/job/it-msp-service-delivery-manager-transformation-people-process-recruitmentrevolutioncom--0ff187ea-2916-49e4-aec1-c446785327c8 RSS feed for IT MSP Service Delivery Manager - Transformation, People, Process at RecruitmentRevolution.com. en-gb Sat, 29 Aug 2026 21:56:10 GMT https://jobs.co.uk/job/it-msp-service-delivery-manager-transformation-people-process-recruitmentrevolutioncom--0ff187ea-2916-49e4-aec1-c446785327c8 https://jobs.co.uk/job/it-msp-service-delivery-manager-transformation-people-process-recruitmentrevolutioncom--0ff187ea-2916-49e4-aec1-c446785327c8 Sat, 29 Aug 2026 11:53:01 GMT Location: Birmingham | Salary: 10000-500000 Annual | Type: Permanent | Build and Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what''s already there. This one doesn''t. We''re looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You''ll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you''ve ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we''d love to hear from you. The Role at a Glance Technical Service Delivery Manager Aston Cross, Birmingham - Office Based Initially (3-6 Months) Hybrid Working Thereafter (Subject to Successful Onboarding, Performance and Business Requirements) Competitive Salary DOE + Company Benefits Permanent Full Time Reporting to: CTO The Opportunity We''re specifically looking for someone who has already led Service Delivery within an MSP and can demonstrate how they''ve improved or transformed a... Permanent