IT Manager

IT Manager 350 - 400 Per DaySwansea Hybrid Contract RoleYour New Company A small to medium enterprise organisation based across South Wales. Your New RoleOwn and lead the technology function, ensuring it delivers measurable business value. Responsible for leading the Systems team, collaborating with key stakeholders and third-party suppliers to maintain high service standards while driving technology initiatives that support the organisation''s strategic objectives.Technology Operations and Service ManagementOversee and directly manage a broad portfolio of technology services, including cloud-based SaaS and IaaS solutions (Microsoft Azure), enterprise business systems (Microsoft Dynamics 365 Business Central), data and reporting platforms (Microsoft Fabric and Power BI), and Azure DevOps environments.Collaborate with strategic IT partners and third-party providers to ensure the effective delivery and ongoing management of infrastructure, end-user computing, networking services, enterprise applications, and digital platforms.User Support and Service DeliveryEnsure the delivery of responsive, high-quality technical support services that enable employees to work effectively and efficiently.Maintain and continuously improve service performance, ensuring agreed service levels are achieved across all technology platforms and services.Leadership and People ManagementLead, inspire and develop the Systems team, fostering a high-performing culture built on collaboration, ..... full job details .....