IT Manager

IT Manager required by market leading, award winning, professional services organisation based in Salisbury. The IT Manager will lead the day-to-day delivery of IT services and systems across the business.This is a hands-on leadership role, ideal for someone who enjoys balancing operational responsibility with technical involvement, while managing and developing a small IT support team.The RoleReporting into the IT Director, the IT Manager will play a key role in ensuring IT systems are secure, reliable, and aligned to business needs. The position combines technical oversight, team leadership, and continuous improvement across the technology environment.Key responsibilities include:Overseeing the daily operation of IT systems and servicesSupporting and resolving 1st-3rd line technical issues, including escalationsLeading, mentoring, and developing a small IT support teamManaging relationships with external IT suppliers and partnersDriving improvements to system performance, reliability, and user experienceSupporting cloud-based initiatives, particularly within Microsoft environmentsContributing to cyber security, risk management, and business continuity planningAssisting with system upgrades, implementations, and ongoing IT projectsThis is a hands-on, operational role requiring a visible presence within the business and a proactive approach to problem-solving.About YouProven experience in an IT support or infrastructure-focused role, with team leadership responsibilityStrong ..... full job details .....