IT Lead

An international organisation is seeking an IT Lead to support and develop its local IT environment, acting as the senior on-site point of ownership for IT services and infrastructure, with a strong focus on Azure and Microsoft cloud technologies. The role will combine hands-on technical responsibility with oversight of day-to-day IT operations, acting as a senior point of escalation and supporting the development of less experienced team members. Working closely with a central IT Operations function based in Europe, you will play a key role in maintaining stable, secure systems while helping to prioritise workloads, manage incidents and improve overall service delivery. This position offers a broad scope across infrastructure, end user support and cloud technologies, with Azure and Microsoft 365 forming a core part of the environment. Key Responsibilities:Acting as the lead IT presence on site and primary escalation pointManaging and prioritising incidents to ensure effective resolutionSupporting and developing junior team members and IT support staffManaging and supporting Azure and Microsoft 365 environmentsSupporting infrastructure, networking and endpoint environmentsLeading system builds, configurations and deploymentsContributing to service improvements and operational best practiceWorking closely with the wider business to support day-to-day IT needsBackground and Experience:Experience operating in a senior IT support, infrastructure or systems roleStrong hands-on ..... full job details .....