IT Infrastructure Team Leader

Infrastructure Team Lead (12-Month FTC)Glasgow City Centre, Hybrid working, 3 days a week in the office.I''m looking for an experienced Infrastructure Team Lead to join our Glasgow-based IT function on a 12-month fixed-term contract. This is an exciting opportunity to lead a skilled infrastructure team, drive operational excellence, and play a key role in delivering critical services across our global organisation.What You''ll Be Doing:As Infrastructure Team Lead, you''ll oversee the day-to-day management of the Infrastructure team, ensuring the successful delivery of services across Server and Compute, Network, and Collaboration platforms. You''ll work closely with stakeholders and fellow team leaders to prioritise workloads, manage resources, and continuously improve service delivery. Key Responsibilities:Lead, coach and support Infrastructure team membersManage work allocation, capacity planning and prioritisationEnsure high-quality service delivery and stakeholder satisfactionOversee change management activities to minimise business impactFacilitate Agile ceremonies including stand-ups, sprint planning, reviews and retrospectivesManage BAU activities, Jira backlogs and continuous improvement initiativesAct as a key escalation point and drive issues through to successful resolutionBuild strong relationships with internal stakeholders and wider IT teams What We''re Looking For:Proven team leadership and people management experience, ideally within a global ..... full job details .....