IT Infrastructure Engineer

Overview

As an IT Infrastructure Engineer, you\''ll be at the heart of our digital transformation, working across a wide range of technologies to support, develop, and secure our IT systems. You\''ll collaborate with teams across the business to ensure our infrastructure is robust, efficient, and aligned with strategic goals. This is a hands-on, technical role where your input will directly impact our operational success and future growth.We are committed to creating a sustainable built environment. Our mission is to work collaboratively with stakeholders to deliver excellence in complex infrastructure engineering. Our values - Right First Time, Respect, Integrity, Teamwork, and Excellence - are at the core of everything we do.Key Responsibilities

Manage and maintain core infrastructure including networks, virtual servers, and on-prem/cloud environments (O365, Azure, Entra)Monitor and support endpoint and server software, adhering to approved processes and licensingSupport our ERP (COINS) and internal software systemsAct as an escalation point for helpdesk tickets and drive service improvementsLead and contribute to IT projects, both planned and ad hocImprove our IT security posture, aligning with standards like Cyber Essentials and ISO 27001Create and maintain detailed documentation and technical playbooksIdentify opportunities for digital and process improvementsSupport disaster recovery and business continuity planningAutomate system tasks using scripting tools like PowerShell and Power AutomateWhat You\''ll Bring

At least 5 years\'' experience in IT, including service desk and infrastructure rolesStrong knowledge of Microsoft environments - including O365, Azure, Intune, Defender, SharePoint, Teams, Entra ID, and Power PlatformSolid technical foundation in networking, server admin, virtualisation (Hyper-V), IAM/PAM, and endpoint securityFamiliarity with ITIL practices, compliance frameworks, and regulated environmentsHands-on experience with automation, scripting, and CI/CD pipelines is a plusExcellent communication, problem-solving, and project management skillsPreferred Qualifications

Microsoft Certifications (e.g. Azure Administrator, Security Compliance, Server Hybrid Admin)CompTIA (Network+, Security+, Server+)Membership in a professional IT body (e.g. BCS, ISACA, (ISC)², ..... full job details .....