IT Infrastructure Analyst (Networks and Telecoms)

IT Infrastructure Analyst (Networks and Telecoms)Horley £35.9k - £44.4k per annum (dependent on skills and qualifications)Full-Time HybridJoint-contribution pension from 6% (12% total) - Enhanced maternity and family leave - Life assurance - HolidayPlus - Virtual GP and Employee Assistance Programme plusretail and leisure discounts and many more. REQ5918Reporting to the Network and Infrastructure Manager, the IT Infrastructure Analyst will be responsible for oversight of SGN networking infrastructure ensuring that offices, remote workers, cloud datacentres and phone systems stay seamlessly connected and secure. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here''s how you will contribute Operate, monitor and fine tune alerting systems within SGN''s Cloud environmentwith a view to reducing false positives and streamlining alerts. Work alongside the Network, Cloud and Comms specialist functions with performing BAU, project change and documentation. Proactively learn the SGN infrastructure, Cloud and Physical infrastructure to SME level.Work alongside other team members, assist and supply cover / support where required. Act as an advisory consultant in selected key fields to SGN''s internal customers. Assist in the troubleshooting of infrastructure services in the event of incident declaration. Assist operations teams in their understanding of SGN''s infrastructure ..... full job details .....