https://jobs.co.uk/job/it-incident-analyst-x-6-adecco--b8a0cfd0-7e29-4678-b219-5713410d2a51 RSS feed for IT Incident Analyst x 6 at Adecco. en-gb Sat, 26 Sep 2026 05:26:50 GMT https://jobs.co.uk/job/it-incident-analyst-x-6-adecco--b8a0cfd0-7e29-4678-b219-5713410d2a51 https://jobs.co.uk/job/it-incident-analyst-x-6-adecco--b8a0cfd0-7e29-4678-b219-5713410d2a51 Wed, 23 Sep 2026 11:54:48 GMT Location: Inverness | Salary: 30000.00-30000.00 Annual | Type: Permanent | IT Incident Analyst x6Inverness (onsite 5 days per week)Up to £32,000 + shift allowance Shift Pattern: 4 nights on, 4 nights off, 4 days on, 4 days off.We are seeking an experienced Incident Analyst to join a fast-paced IT Operations team, providing operational oversight and incident coordination across critical services. You will be responsible for monitoring operational alerts, coordinating technical teams and suppliers, managing escalations, and ensuring service disruptions are effectively prioritised and resolved. You will play a key role in maintaining service availability while providing clear communication to stakeholders throughout the incident life cycle.Key ResponsibilitiesMonitor alerts, events, and incidents, assessing impact and ensuring appropriate action is taken.Coordinate with technical teams, suppliers, and stakeholders to manage incidents and service disruptions.Drive incident progression, ensuring timely escalation and resolution of issues.Maintain accurate records and provide clear operational updates and shift handovers.Identify emerging risks, service impacts, and recurring issues, escalating where required.Support continuous service improvement by identifyin... Permanent