https://jobs.co.uk/job/it-helpdesk-support-austin-banks--7c850ec7-d508-45eb-935e-d74f6f348db7 RSS feed for IT Helpdesk Support at Austin Banks. en-gb Tue, 07 Jul 2026 19:03:30 GMT https://jobs.co.uk/job/it-helpdesk-support-austin-banks--7c850ec7-d508-45eb-935e-d74f6f348db7 https://jobs.co.uk/job/it-helpdesk-support-austin-banks--7c850ec7-d508-45eb-935e-d74f6f348db7 Mon, 06 Jul 2026 23:00:00 GMT Location: Doncaster | Salary: £22000 - £27000/annum | Type: Permanent | We''re looking for a customer-focused and technically skilled IT Helpdesk Support Advisor. This is an excellent opportunity for an IT support professional who enjoys solving technical issues, delivering outstanding customer service, and ensuring users remain productive with minimal disruption. As an IT Helpdesk Support, you will be responsible for: Provide first and second-line technical support via telephone, email, remote support, and in person. Log, prioritise, manage, and resolve support requests using the company''s helpdesk ticketing system. Support users with Microsoft 365 applications and cloud services. Manage Microsoft Entra ID (formerly Azure Active Directory), including user accounts, password resets, group membership, and access permissions. Administer Exchange Online, including mailbox management and distribution groups. Support Microsoft Teams, SharePoint Online, OneDrive for Business, and collaboration tools. Install, configure, and maintain Windows desktops and laptops. Configure new user accounts, devices, and software. Support printers, mobile devices, and peripheral hardware. Troubleshoot networking issues, including Wi-Fi, VPN, DNS, DHCP... Permanent