https://jobs.co.uk/job/it-helpdesk-support-1st-and-2nd-line-randstad-technologies-recruitment--479a9a3d-eb1e-4c19-9d53-9d042ce3b6eb RSS feed for IT Helpdesk Support (1st and 2nd line) at Randstad Technologies Recruitment. en-gb Fri, 24 Jul 2026 20:29:12 GMT https://jobs.co.uk/job/it-helpdesk-support-1st-and-2nd-line-randstad-technologies-recruitment--479a9a3d-eb1e-4c19-9d53-9d042ce3b6eb https://jobs.co.uk/job/it-helpdesk-support-1st-and-2nd-line-randstad-technologies-recruitment--479a9a3d-eb1e-4c19-9d53-9d042ce3b6eb Thu, 23 Jul 2026 23:00:00 GMT Location: London | Salary: £150 - £200/day | Type: Contract | IT Support Analyst (1st/2nd Line) Day Rate: -150 - -200/day (Outside IR35) Location: Farringdon, London (5 days Onsite) Duration: 6 Months with Potential extension About the Role We are seeking a proactive and hands-on IT Support Analyst to provide 1st and 2nd line technical support across our busy London office and regional sites. Reporting directly to the IT Lead, you will play a crucial role in delivering frontline technical assistance, keeping systems running smoothly, and supporting exciting new site launches. This is a fantastic opportunity to work within a major, fast-paced construction sector environment, supporting end-users, project teams, and key stakeholders. Key Responsibilities User Support: Provide frontline 1st and 2nd line support for hardware, software, and network-related issues, ensuring high-quality customer service via the help desk ticket system. M365 Administration: Utilize working knowledge of Microsoft 365 to administer and maintain SharePoint and OneDrive environments. Infrastructure & Deployment: Install, configure, and maintain computer systems, networks, printers, and peripheral IT equipment. Assist with software and OS ro... Contract