IT Helpdesk Analyst - Trading

IT Desktop Support Analyst - Trading and Financial MarketsLondon (5 days Onsite)Contract till the end of the year plus extension £300 a day Inside IR35 Randstad Digital have partnered up with a leading global financial institution to find an exceptional IT Support Analyst to join their high-performing London tech team. This is a fast-paced, high-touch role where you will be directly responsible for supporting the core infrastructure that powers daily trading operations. Sitting physically on the trade floor, you will provide rapid-response technical assistance to front-office teams, market analysts, and senior business executives.This position offers a perfect balance between modern cloud desktop administration and hands-on hardware engineering in a prestigious, reward-driven environment.Key Responsibilities:Provide fast, friendly IT support face-to-face on the trading floor and for remote workers.Build, set up, and fix laptops, desktops, and specialized trader equipment.Handle account setups, software licenses, and access permissions for staff joining or leaving the company.Manage user accounts and security groups using modern Microsoft cloud tools.Fix internet, network, and secure connection (VPN) problems.Keep track of IT issues and work with other tech teams to solve bigger problemEssential Skills Trading Floor Experience: Background in a fast-paced investment bank or trading environment.VIP Savvy: Able to stay calm and communicate clearly under pressure with demanding ..... full job details .....