IT Helpdesk Advisor - Dutch Speaker

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their support team within their modern service office in Peterborough.We are currently seeking Dutch Speaking Service Desk Advisers to provide first-line IT support to external clients. This is an excellent opportunity for candidates with strong communication skills, a customer-focused approach and an interest in technology.Full training will be provided, making this role suitable for both experienced support advisers and candidates looking to develop their career within IT support.The Details Location: PeterboroughHours: 37.5 hours per week, between 7am 7pm, with flexible shift rotation and occasional weekendsPay Rate: £14.22 per hourStart Date: ImmediateContract: Temporary to Permanent What''s on Offer Competitive hourly pay of £14.22 per hourOvertime opportunities paid at time and a halfFull training and ongoing supportWeekly payCareer progression within a growing IT teamTemp of the Month reward vouchersOpportunity to develop your IT support and customer service skills Key Responsibilities Providing first-line IT support to external customers via telephone and emailSupporting Dutch-speaking customers professionally and effectivelyLogging, tracking and accurately updating support ticketsTroubleshooting basic hardware, software and network-related issuesEscalating more complex technical issues where requiredGuiding customers through step-by-step technical solutionsMaintaining ..... full job details .....