IT Helpdesk 1st Line Technical Support

IT Helpdesk 1st Line Technical Support

Looking for good IT knowledge, excellent telephone manner / customer service skills and a keen eye for detail.

This role is to be the first line of support to 1000''s of user UK wide with a variety of technical issues.

You will be undertaking simple tasks on the service desk like password resets etc personally and log more complex calls on the helpdesk system to ..... full job details .....